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Preparing for the next COVID-19 wave in Canada: managing the crisis facing emergency management leaders in healthcare organisations
  1. Attila J Hertelendy1,2,3,
  2. Jeff Tochkin4,
  3. John Richmond5,
  4. Gregory R Ciottone2,3
  1. 1Information Systems and Business Analytics, Florida International University, Miami, Florida, USA
  2. 2Emergency Medicine, Beth Israel Deaconess Medical Center, Boston, Massachusetts, USA
  3. 3Harvard Medical School, Boston, Massachusetts, USA
  4. 4Emergency Management, Ottawa Hospital General Campus, Ottawa, Ontario, Canada
  5. 5International Health Management and Leadership, The University of Sheffield, Sheffield, UK
  1. Correspondence to Dr Attila J Hertelendy, Information Systems and Business Analytics, Florida International University, Miami, Florida, USA; ahertele{at}

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The ability of health system leaders to coordinate emergency responses to the novel coronavirus SARS-CoV-2 pandemic known as COVID-19 is a significant global issue. An effective response to emergencies in health organisations is predicated on the enactment of robust emergency management (EM) planning and activities. While these activities vary between countries, they share fundamentals that include the Hospital Emergency Incident Command System (HEICS), which is often led by the organisation’s chief executive. This incident command system has been used in the USA and other countries since 1991.1 Events such as the 1995 Tokyo Subway Sarin attack and the 2003 SARS outbreaks in Asia and Toronto, Canada, have transformed the requirements for hospital EM.1 While health emergency planning is widespread in the UK, it is not clear whether health organisations in that country are integrated into the emergency response, and whether they function effectively as a system.2 In the USA, several healthcare systems have attributed successful outcomes such as effective ventilator management to the implementation of HEICS.3–5 Meanwhile, in Canada, COVID-19 has tested these systems, and weaknesses are beginning to show in the capabilities of hospitals to provide a prolonged disaster response.6 Moreover, there is inconsistency across the Canadian provinces in the standardisation of incident command structures. The application of EM systems by Canadian healthcare leaders seems inconsistent and underused.7 8 Internationally, healthcare leadership (HL), those individuals in key positions of power whose decisions have considerable influence on emergency response activities, are not well integrated with EM systems and practices.2

The COVID-19 pandemic is a generational crisis that has significantly impacted the Canadian healthcare system. To date, the virus has not been contained, and while vaccinations have begun in Canada, future logistical and distribution challenges mean COVID-19 is still an ever-present concern. Globally, there …

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  • Contributors All four authors (AH, JT, JR and GRC) have contributed to the commentary. All provided empirical description of leadership in the health system. AJH took the lead in the framework and writing.

  • Funding The authors have not declared a specific grant for this research from any funding agency in the public, commercial or not-for-profit sectors.

  • Competing interests None declared.

  • Provenance and peer review Not commissioned; externally peer reviewed.