Power base | Example | Possible outcome | ||
Commitment and Cocreation | Compliance | Resistance* | ||
Legitimate | Formal organisational leadership position; deserving the position matters for followers | Possible—if request is polite and very appropriate, situation is urgent or represents an enhancement | Likely—if request or order is seen as legitimate/beneficial | Possible—if arrogant demands are made or request does not appear proper, risk has not been appreciated |
Reward | Performance reviews, raises, promotions, awards | Possible—if used in subtle, very personal way, if reward is valued | Likely—if used in a mechanical, impersonal way | Possible—if used in a manipulative, arrogant way |
Coercive | Punishment/fear/bullying; usually results in disrespect/distrust | Very unlikely | Possible—if used in a helpful, non-punitive way | Likely—if used in a hostile or manipulative way; compliance is a violation of values or beliefs |
Expert | Skills, knowledge and experience; sustained with maintenance of competencies | Likely—if request is persuasive and constituents share leader’s task goals | Possible—if request is persuasive but constituents are apathetic about task goals | Possible—if leader is arrogant or insulting, or constituents oppose task goals |
Referent | Most important and real power; quality of relationship/how built; dependent on personal traits and values: honesty, integrity, trustworthiness and reliability | Likely, if request is believed to be important to leader | Possible—if request is perceived to be unimportant to leader | Possible—if request is for something that will bring harm to the leader |
Other power base (not recognised in the original framework by French and Raven) | ||||
Information | May or may not be transient power (may dissipate when information is given away or may build credibility as a trusted source of relevant information) | Likely—if information is extremely important for the constituent for task at hand and personal goals/career growth | Likely—if information is important for the constituent for completing the task | Possible—if information is no longer relevant or if competing demands have a higher priority |
Adapted (with permission) from Gary Yukl, Leadership in Organizations (1998, p 44).
*Resistance may include opposition and workaround strategies.