Participant pair | Summary of transformational change | Level of transformation (system or organisational) | Progress over the year |
Anna (D) and Neil (PM) | Integration of hospital and community services | System | Limited progress at year- end |
Daniel (D) and Rachel (PM) | Transformation of an NHS trust’s culture, vision and priorities | Organisational | Limited progress at year-end |
Andrea (D) and Jane (PM) | Integration of health and social care services | System | Good progress |
Nina (D) and Ellen (PM) | Introduction of telemedicine across health and social care systems | System | Good progress |
D, Director; NHS, National Health Service; PM, Programme Manager.