Comparison of the organisation prior to and during the pandemic
| Before the pandemic | During the pandemic |
| Mostly silos | Multi-departmental and inter-departmental and divisional collaborations occurred |
| Lack of efficiency | Too much to do and too little time; working overtime; increased efficiency due to improvisation |
| Backwardness of systems, procedures and processes | Digitalise and modernise; find workarounds as much as possible |
| Employee pride | Greater employee pride |
| Identity: Sanquin is not just a blood bank | Identity: Sanquin is a multi-expertise organisation comprised of multiple divisions that work together for the common good |
| Long history of internal and external collaborations and connections | These historical collaborations and connections continued, were strengthened or built on |