Table 1

Inclusion and exclusion criteria

Inclusion criteriaExclusion criteria
Population: healthcare professionals and other professionals involved in the provision or management of healthcare service (including administrative staff, managers, medical directors).
Intervention: use and/or implementation of health technologies (robots, CT scanners, telemedicine) with interdependent users.Where the technology is treated as a type of knowledge or as soft technologies such as new skills.
Description of implementation or use of a new technology that does not involve interdependent users.
Perceptions of new health technologies/technological features without a description of change processes and the implications for work and roles.
Study type: qualitative studies that collected data in interviews, observations, observation of video consultations, focus groups and document analysis. Qualitative reporting with in-depth description of interpretative findings.Open-ended questionnaires.
Direct user’s assessment.