Inclusion and exclusion criteria
| Inclusion criteria | Exclusion criteria |
| Population: healthcare professionals and other professionals involved in the provision or management of healthcare service (including administrative staff, managers, medical directors). | |
| Intervention: use and/or implementation of health technologies (robots, CT scanners, telemedicine) with interdependent users. | Where the technology is treated as a type of knowledge or as soft technologies such as new skills. Description of implementation or use of a new technology that does not involve interdependent users. Perceptions of new health technologies/technological features without a description of change processes and the implications for work and roles. |
| Study type: qualitative studies that collected data in interviews, observations, observation of video consultations, focus groups and document analysis. Qualitative reporting with in-depth description of interpretative findings. | Open-ended questionnaires. Direct user’s assessment. |