Table 3

Themes and supporting quotes from suggested improvements for junior residents

Internal medicineGeneral surgeryPaediatrics
Personal attributes/personal leadership skills*Hopefully no one takes advantage of his generosity and good nature. —Resident 9, Other Allied Health AssessmentDevelop and enhance a 1 on 1 rapport.
—Resident 3, Nurse Assessment
The resident’s voice is at times too soft, quiet. It is hard to hear what she is saying!
—Resident 5, Other Allied Health Assessment
Communicator†/negotiation*Her verbal communication could be an area to work on. Sometimes she relies on her notes when she could be expressing things without them.
—Resident 1, Pharmacist Assessment
Answer pages quicker (I know he gets busy sometimes) and maybe chart more during rounds since clerks sometimes miss vital information.
—Resident 1, Pharmacist Assessment
Less talk and sarcasm.
—Resident 4, Nurse Assessment
Organisation/time management*/administration*/priority setting*More proactive in starting discharge summaries prior to discharge day to facilitate discharge process.
—Resident 7, Nurse Assessment
The resident can be a little more thorough when obtaining medication histories or restarting medications.
—Resident 2, Attending Physician
The resident can be clearer with what the plan is when communicating such that orders are not changed unintentionally. —Resident 6, Pharmacist Assessment
Scholar†/knowledge base/career development*Continue to read around patient care issues to improve knowledge and experience.
—Resident 5, Attending Physician Assessment
The resident can continue to improve on situational awareness. The resident should continue to read surgical principles.
—Resident 7, Peer Resident Assessment
Needs to improve on knowledge base. Needs more practice in mock codes.
—Resident 1, Attending Physician Assessment
Professional†/physician roles and responsibilities in the healthcare system*Protecting my emotional well-being during times of sleep deprivation. Efficiency in navigation of the health care system
—Resident 11, Self-assessment
Being a bit more intuitive as to the way things are explained to the patient although has greatly improved with ongoing experience and greater confidence.
—Resident 4, Patient Assessment
The resident is an able practitioner and can work on her confidence in her decisions regarding drug dosages.
—Resident 7, Pharmacist Assessment
Collaborator†/teamwork/systems thinking*Could be more tactful in inter-professional interactions and may appear confrontational when she is trying to advocate for patient’s well-being. Needs to ensure that she is consistent in following through with tasks that she volunteered for.
—Resident 2, Peer Resident Assessment
Whole team visit lasts 3 minutes, stopping in for only a minute is all it needs. Clarify role on team, helps feel you know the physician better.
—Resident 8, Nurse Assessment
Ensuring good communication with RNs.
—Resident 3, Attending Physician Assessment
Health advocate†/stewardship*Had some trouble taking a stand against the nursing team’s errors and chose using the patient as a buffer zone.
—Resident 4, Patient Assessment
Could provide more proactive care rather than reactive care at times.
—Resident 3, Attending Physician Assessment
(1) Active listening (2) avoiding medical jargon if I'm uncomfortable and being more confident in the skills I have.
—Resident 2, Self-assessment
  • *Denotes key concepts of the Leader role as suggested by the Royal College of Physicians and Surgeons of Canada.

  • †Denotes Intrinsic CanMEDS roles.

  • RNs, registered nurses.