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Dr Hong FUNG, M.B.,B.S. (HK), MHP (NSW), FRCS (Edin), FHKAM (Surg), FCSHK, FHKAM (Community Medicine), FHKCCM, FFPHM (UK), FRACMA, FAMS, FAMM is the Executive Director and Chief Executive Officer of the CUHK Medical Centre (CUHKMC). CUHKMC is the private teaching hospital wholly owned by The Chinese University of Hong Kong (CUHK). He is also Professor of Practice in Health Services Management at the Jockey Club School of Public Health & Primary Care, CUHK, where he teaches health services planning, healthcare innovation and technology management, healthcare financing, communications and marketing, and decision making in the School’s master and leadership programs. Before he joined CUHK in 2014, he was Cluster Chief Executive of the New Territories East Cluster and Hospital Chief Executive of the Prince of Wales Hospital at the Hospital Authority (HA) from 2002 to 2013, overseeing the management and operations of 7 public hospitals. He was President (2014-2018) and Chief Censor (2010-2013) of the Hong Kong College of Community Medicine and is well recognized for his expertise in medical leadership, health planning, health informatics, and health services management.
First and foremost, are there any key leadership messages you want to get out to our readership?
Communicate, communicate, communicate. During the pandemic, at this time of great uncertainty, it is most important that the leader is able to communicate openly and effectively with his or her team, with staff in the hospital, and with members of the community. Timely and candid communication—on the progress of the outbreak at a local level, how we are going to protect staff and the community, our strategies to ensure adequate supplies of personal protective equipment (PPE), progress on the treatment of sick patients, and our use of isolation facilities—is of the utmost importance, to build trust and solidarity, provide psychological support, align expectations and strengthen team spirit in fighting a long drawn-out battle.
Tell us a little bit about your leadership role and how it is changing as a result of the pandemic?
I am not currently directly involved in the ‘battlefield’. …
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