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Role of leadership in defining the culture and values of an organisation (round table held at Leaders in Healthcare, sponsored by Allocate Software)
  1. Ingrid Torjesen
  1. BMJ Events, British Medical Association, London, UK
  1. Correspondence to Ms Ingrid Torjesen; ingrid_torjesen{at}

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Many of the stumbling blocks faced by healthcare organisations attempting to improve the quality and safety of the care and work more efficiently lie in the underlying culture and values of the organisation. Often organisations bring in new technologies and ways of working as a solution, but even where such solutions have a proven track record of success in other settings, they are doomed to failure unless any underlying problems in the culture of the system and the well-being of the workforce are addressed. Leadership sets culture, and the right leadership can create a more positive place for staff to work, leading to better ways of working, and in improved outcomes for patients as well as saving money.

On 5 November 2019, during BMJ and the Faculty of Leadership and Management’s 3-day Leaders in Healthcare Conference in Birmingham, a round table sponsored by Allocate Software was held where participants (see box 1) discussed what kind of leadership was needed to achieve a supportive, inclusive and creative culture in the National Health Service (NHS) and other health systems.

Box 1


James Mountford, editor BMJ Leader; Director of Quality at Royal Free London Foundation Trust.

Victor Adebowale, cross bench member of the House of Lords; chief executive Turning Point; visiting professor and chancellor at the University of Lincoln; co-founder of Visionable, a video collaboration platform for teams which aims to make healthcare more equitable and accessible; former board member NHS England.

Amanda Goodall, associate professor, Cass Business School, City University, London.

Jamiu Busari, consultant paediatrician, Dr Horacio Oduber Hospital, Aruba; former department chair of Department of Pediatrics, Zuyderland Medisch Centrum, Heerlen; associate professor, Educational Research and Development Department, Faculty of Health, Medicine and Life Sciences, Maastricht University, The Netherlands.

Andy Haynes, former medical director of Sherwood Forest Hospitals Trust and now the executive …

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  • Funding The roundtable was sponsored by Allocate Software via an unrestricted educational grant.

  • Competing interests None declared.

  • Patient consent for publication Not required.

  • Provenance and peer review Not commissioned; internally peer reviewed.

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