Issue Non availability of paper leaflets for patients for sexual health conditions and contraception in our clinic due to the lack of logistics necessitated to start a quality improvement project.

Innovative idea proposed Newer generation smart phones have camera with built in QR code scanner and does not require an App to scan the QR code. We utilized this opportunity for our innovation.

Project journey A survey was conducted among sexual health clinic staffs on tools used for distribution of patient information leaflets and acceptability of QR code and short url for usage. Survey findings were presented and discussed at a departmental educational meeting. QR codes linking to official BASHH and FPA online patient information leaflets were created from trust Microsoft word software and displayed as small stickers at clinic rooms for usage. Feedback from users was obtained after 6 months. On the second stage of the project, bit.ly codes were created for different clinic sites and were incorporated to the second version of QR codes. It was exceptionally approved by clinic staff for usage with good positive usage feedback.

Technical knowledge of team members and patients were initial challenges, but it did not create a big hurdle as many of our patients are youngsters and Londoners. The total budget for this low carbon project was zero. It solved our clinic logistics requirement at no extra cost.

Lessons learnt Innovative approaches works and encouraging team members and supporting them during innovations can bring positive improvement to the service. Changes can be proposed and implemented as early as possible if it is of no harm to patients and staffs. Team involvement and communication are essential for a successful project.