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51 An observational study evaluating the improvement in performance of inpatient gastroenterology services following the implementation of a transformation plan
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  1. Suraj Pathak1,
  2. Ajay Verma2
  1. 1Department of Cardiovascular Sciences and National Institute for Health Research Leicester Biomedical Research Unit in Cardiovascular Medicine,University of Leicester, Glenfield Hospital, UK
  2. 2Kettering General Hospital NHS FT, Kettering, UK

Abstract

Introduction The incumbent arrangements were on Deene C Ward (DCW), 29 patients under the care of three Consultants doing twice weekly ward rounds (WR) not prospectively covered, newly admitted and unwell patients reviewed by any WR as a safety net arrangement.

This was transformed to a Digestive Diseases Unit (DDU), bed base reduced from 29 beds (3 side rooms, 3 x 6 bedded bays, a 5 bedded bay, & a 3 bedded bay), to 20 beds, by reducing 6 bedded bays to 4 beds, and converting the 3 bedded bay to a nurse-led Gastroenterology Treatment Area (GTA) for day-case ambulatory patients. This facilitated the introduction of a Consultant of the Week (CotW) model.

The CotW, for 2 weeks (prospectively covered), is responsible for daily DDU WRs of all 20 patients under their care, review of in-patient (IP) referrals, in-reach into urgent care wards, and support of GTA. There is minimal outpatient (OP) commitment. Outcomes were analysed at 12 months to assess the impact on patient care.

Methods A retrospective observational study was conducted to benchmark and evaluate changes in consultant led care. Statistical analysis was performed using Microsoft Excel.

Conclusion The reconfiguration of Gastroenterology IP services has been a great success. A reduction in bed base (which many at management level were reticent about) has facilitated a CotW model of care to be implemented. The IP service is now SAFER compliant. Length of stay has significantly reduced by 26.2%. Weekly discharges per bed, and Consultant reviews, has significantly increased by 34.2% & 84.1% respectively. In addition, GTA treats >90 patients per month, generating income, preventing admissions, facilitating earlier discharges, and freeing capacity in the main hospital ambulatory unit. This reconfiguration shows that a CotW model of care is optimal, successful, and SAFER compliant, even if a bed base reduction is required to facilitate this.

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