Background NHS Blood and Transplant (NHSBT) is responsible for the efficient, safe and reliable supply of blood in England. Within NHSBT, the Clinical Support Team (CST), with Donor Consultants, SAS Doctors and Senior Nurse Practitioners based at different sites, are responsible for the care of blood donors.Continuing professional development (CPD) is vital in this regard. Educational events were however sporadic and not centrally managed. An educational quality improvement project was therefore initiated in 2017. Existing Information Technology (IT) was used to deliver a high quality, diverse, fit-for-purpose and cost-effective educational program.

Method An ‘Assess-Plan-Do-Review’ framework was followed with an initial ‘scoping’ meeting to identify the educational needs, promoting a culture of collective ownership. A dedicated teleconference line was allocated and all educational resources were saved in an accessible platform.Sessions were delivered by invited speakers, maximum 1 hour in length, on different days of the week, 4–6 weekly, covering a wide range of topics. A SurveyMonkey questionnaire was circulated in November 2017 to evaluate this initiative.

Results Twenty successful educational sessions have been delivered so far, covering a range of topics. Operational colleagues have also joined in some sessions promoting shared learning and inter-professional education. With an 83% response rate to the questionnaire, it confirmed that the program’s structure was appropriate and addressed educational needs successfully. Suggestions for improvement were captured, including the use of Skype and establishing a Journal Club.

Conclusion It resulted in a positive, collaborative climate and an enthusiastic, participatory learning environment. Reliable IT facilities are vital for successful delivery of such a program to geographically dispersed teams. Commitment and constant review is necessary to ensure the educational program remains fit-for-purpose.